14.1 Notebook After Sales Service And Your Laptop
You can say that today’s customers are well informed customers. When it comes to any product, they study the specifications, understand the technology that drives it and have clear cut expectations on its performance. So is the case when they buy computers too, they scan the market and look at all of the options available before settling down on one specific product. Yes desktops are cheaper than Laptops. But most people prefer to pay higher price for a laptop because of the sheer ease of use and mobility. For your normal needs of internet, mails and basic computing as well as multi media applications Laptops will do just fine unless you need to do some high end performance work like film editing, 3D rendering etc where you will need a Desktop only. It has become common for all to use their Laptop as a media entertainment console.We not only use the internet for mails and browsing but we watch TV on internet, download music, audio visuals as well as movies on to our Laptop and then transfer the required files to our ipod etc. Laptops have become one shop stop replacing TV, Music system and game console. People are taking to online games in a big way.
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So when it comes to purchasing a Laptop, we do our home work well. We have got to compare the brands, the specifications, features and prices etc and then get down to choosing what we want. Most of us tend to have our own favorite brands that we like using. You have a variety of choices to make from with many brands including DELL, HP, Lenovo and many more.Once you have been used to a certain laptop, it grows on you. The next one too is likely to be the same brand but different specification. By now you are so used to the keyboard and features that it grows on you.So it is quite likely that we know what we want to buy, which brand and which specification and the budget too.
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However when it comes to the question of warranty and service, opinions are always divided. There is no clarity of thought with most of the people whether they want to pay for a warranty or not. When we buy reliable brands and they give good performance with no failures we do not feel the need to pay and buy warranty support. However as far as the mechanical and other components of the Laptop are concerned , they do have a certain life and may not last long after that.Laptop components are quite costlier as compared to Desktop spare parts. What are your expectations of after sales service? How much time will you have and you can afford to wait to get your Laptop repaired and working when it is down? Are you prepared to spend time searching for the service station and drive down to drop it and then collect it back when it is ready? It is possible for you to also expect service and uptime within 24 to 48 hours from the time of lodging your call and your laptop getting picked up and delivered without you having to move out of your office.There is no definite answer. Of course taking a decision in matter has to do with your dependency on your Laptop as well as the cost of warranty support.
Additional Resource:
notebook12.net
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